The purpose of every hotel is to earn money by booking as much as possible rooms by their customers. Throughout the years, it was really hard to make significant money in the hotel business. The reason is that you would have to deal only with walk-ins and phone calls in order to make some profit and sell some rooms.
However, today this business is slightly easier to do because a majority of hotels have their accounts on online booking platforms. Truthfully, this is a necessity nowadays. This is the reason we’ve decided to make a list of all the things why you should use online reservations service. Without further ado, let us present you with what we’ve come up with.
They Always Work
Probably the best thing about online reservations service is that they are always available since they work 24/7. So, your potential customers can take a look at your hotel any time they want. Furthermore, with them, you are not limited by your working time, and you can make even more profit while you are not working. There are a few studies that proved that online reservations services are increasing the greatly increases the profit and number of bookings.
Your Staff is not Overwhelmed
The second reason on our list is that online reservations services are making your staff more efficient than it was before. The reason is that they are not occupied with answering the phone or mails. Furthermore, they are able to take a look at bookings whenever they want.
Upselling Increases Revenue
Another major benefit of the online reservations services is that they making the creation of packages and add-ons, and selling, promoting, and publishing them online. You can even combine some of these packages or you can give options to your customers to choose from. The result will be that you will have a much-increased revenue because your customers will get exactly what they want, and if you are giving them more options, for a smaller amount of money than your competition.
New Booking Trends
You can be sure that the whole world is online nowadays. Also, the internet is heavily used by potential customers who are looking for everything they need or want to know. For example, if a guest wants to book a room in Chicago Marriott O’Hare, that person will look it up on the internet and explore rating and experiences of the people who already visited it. If you want to know more about it, you should check out this website.
No-Shows Number is Going to Decline
Guests who booked a room online are much more likely to show up to the hotel. The reason is that you can keep the money the customer paid in advance even if they don’t show up. Also, the reserved room will be automatically freed by the online reservations service and will be available for new potential guests. Naturally, nobody likes to spend their money for nothing, so you can be sure that guests who booked their room online will appear. This means that they can spend even more money at your hotel.